The Martinez Promise
Our Guarantee
Built Right. Backed with Integrity. Driven by Trust.
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We understand—bringing a construction team into your home or investment property isn’t just about finishing a project. It’s about knowing that what’s built will last, and that the people building it will stand behind every step.
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That’s why our guarantee isn’t just a policy—it’s a promise. Designed to protect your vision, reduce your stress, and ensure you feel confident from start to finish.
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What You Can Expect From Us
12-Month Workmanship Warranty
If something fails due to our craftsmanship within 12 months of completion, we’ll fix it—promptly and at no cost. No finger pointing. No hassle. Just accountability.
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Step-by-Step Project Clarity
Each project is broken into clearly defined phases with written scopes, realistic timelines, and approval checkpoints. You’ll always know what’s happening, what’s coming next, and how your vision is taking shape.
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Fast, Transparent Resolution Process
If anything doesn’t meet the standard we’ve promised:
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Submit a written concern.
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We inspect the issue within 72 business hours.
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If it’s on us—we make it right.
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You approve the fix with full confidence.
We call it the “Fix It First” Guarantee—because your peace of mind is part of the plan.
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What’s Outside Our Coverage
We believe clarity builds trust. So we’re upfront about what’s not included:
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Damage caused by third-party contractors or DIY changes
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Wear and tear from weather, age, or natural settling
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Failures related to client-supplied materials
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Modifications made after the project is complete
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Delays caused by permits, inspections, or third-party vendors
If something falls outside our scope, we’ll explain why and help guide you to a solution whenever possible.
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Change Orders & Timeline Adjustments
Construction evolves. When it does, we adapt—with transparency.
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All change requests must be submitted and approved in writing before we begin additional work
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Timeline adjustments due to external delays or client decisions are clearly documented
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Verbal approvals are not accepted, because clarity protects everyone
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Why Clients Choose Us—and Stay With Us
You’ve probably heard the stories—contractors who disappear, dodge responsibility, or leave a mess behind.
We’ve built our reputation by doing the opposite.
We show up when we say we will.
We communicate clearly.
We don’t walk away until it’s right.
And if a problem comes up—we handle it.
Because at the end of the day, we’re not just building structures. We’re building relationships.
Let’s build something worth standing behind.
Backed by quality. Protected by principle. Done with heart.